In response to the development and growth of computerisation in the public sector, IRI has long engaged in research concerning legal automation. This theme of research comprises methods for transformation of legal information into program code. In parallel, substantive legal issues call for attention with regard to interpretation and application of administrative procedure rules in digital environments. Illustrative examples include: public agencies using cloud computing services, engaging into social media and developing apps for case handling purposes. Fundamental values such as the rule of law and freedom of information, as well as trustworthy business and service models, serve as bases for research projects.